NEW YORK CITY, USA

New York City (also referred to as "New York", "NYC", or "The Big Apple"), an extraordinary global hub, captivates with its iconic skyline, diverse neighborhoods, and cultural vibrancy. Prepare to be immersed in a dynamic metropolis where each borough exudes its unique charm. From the glamour of Manhattan's theaters to Brooklyn's artistic flair, Queens' ethnic enclaves, The Bronx's historic legacy, and Staten Island's tranquil landscapes, NYC is a mosaic of cultures and traditions. Renowned for its world-class museums, culinary delights, and historic landmarks, it offers an unparalleled experience that reflects the rich tapestry of humanity. A visit to NYC is an exploration of multicultural authenticity, an opportunity to discover the pulse of a city that endlessly inspires and delights.

The 5 Boroughs of NYC

  • The Bronx

    Located north of Manhattan Island, the Bronx is the birthplace of hip-hop culture, and home to the Bronx Zoo, the New York Botanical Gardens, and the New York Yankees professional baseball team.

  • Brooklyn

    The most populous borough, and formerly a separate city. Located south and east of Manhattan across the East River. Known for the Brooklyn Botanic Garden, Prospect Park, The Brooklyn Museum, The New York Aquarium and a key NYC landmark Coney Island.

  • Manhattan

    The famous island between the Hudson and East Rivers, with many diverse and unique neighborhoods. Manhattan is home to the Empire State Building in Midtown, Central Park, Times Square, Wall Street, Harlem, and the trendy neighborhoods of Greenwich Village and SoHo.

  • Queens

    Located to the east of Manhattan, across the East River, and north, east, and south of Brooklyn. With over 170 languages spoken, Queens is the most ethnically diverse region in the United States, and one of the most diverse in the world.

  • Staten Island

    A large island in New York Harbor, south of Manhattan and just across from New Jersey. Unlike the other boroughs, Staten Island has a somewhat slower pace and less density. It contains several parks and a zoo.

Getting Around

Transportation Overview

Public transportation in New York City (NYC) offers a comprehensive and intricate network of options to navigate the urban landscape. The Metropolitan Transportation Authority (MTA) manages the iconic NYC Subway, which includes an extensive system of underground and elevated trains connecting the city's boroughs. Buses traverse the streets, providing convenient access to various neighborhoods and destinations. Additionally, NYC features iconic yellow taxis, rideshare services, and bike-sharing programs like Citi Bike. While each mode has its merits, the subway is often the most recommended method due to its efficiency and wide coverage. It's operated by the MTA, offering single rides and various pass options to suit different travel needs. NYC's diverse public transportation system empowers residents and visitors to explore the city's vibrant culture and attractions with ease.

Subway/Trains

Dating back to 1904, the NYC subway, operated by the Metropolitan Transit Authority (MTA) is one of the oldest and busiest in the world, with over 5 million daily riders. Its iconic tiled stations and distinctive architectural elements, like the City Hall station's ornate design, showcase the city's history. The subway's unique experiences, from underground musicians to diverse passengers, offer glimpses into the vibrant tapestry of NYC life.

  • MetroCard (will be phased out by 2024): The primary way to pay for subway rides is by using a MetroCard, which you can purchase for $1 at vending machines located in subway stations and at some convenience stores. The vending machines in the stations accept credit cards; however, MetroCard vending machines will require that you type in your 5-digit zip code, or your regular PIN on international cards. You can add either value or time (i.e. unlimited trips) to your Metrocard at vending machines in stations. Unlimited Ride MetroCards may not be used in rapid succession at the same subway station or on the same bus route. MetroCards generally expire 1 year after purchase; the expiration date is printed on the back of the card at the upper left.

    Contactless Payment: You can also use contactless payment methods like Apple Pay, Google Pay, Samsung Pay, or a contactless credit/debit card with the OMNY system (One Metro New York). Just tap your device or card at the designated reader. If you tap in with a physical card the first time, to transfer, you can not use that card on a mobile wallet for the second tap: you must still use the physical card. OMNY uses a large reader module with an LCD display mounted to the front of the turnstiles. If you take 12 paid OMNY trips with the same device or card starting Monday, you’ll automatically ride free for the rest of the week through Sunday.

    Single Ride: $2.90 per ride.

    Pay-Per-Ride Bonus: Add $5.80 or more to your MetroCard and get a 5% bonus.

    Unlimited Ride Passes: 7-day pass for $34 and 30-day pass for $132.

    Up to three children 44 inches (112cm) tall ride for free on subways and local buses when accompanied by a fare-paying adult.

  • To enter the subway, you will need to swipe your MetroCard through the slot on the right-hand side of the turnstile that greets you at the subway entrance. Hold your card with the logo facing your body and black magnetic strip down. Then slide it forward through the slot at a moderate speed. You'll know you succeeded when the display flashes "Go" in green and then walk through the turnstile Swiping the card improperly or moving the turnstile incorrectly could mean the forfeiture of your fare (for Pay-Per-Ride cards) or a lockout of 18 min (for Unlimited Ride cards). If this happens, go to a station booth and explain the problem. The agent will ask for your MetroCard, confirm that it was just charged, and let you go through (though many agents will simply accept your word and allow you through for expediency).

    Overhead signage next to each track indicates the train lines that stop at that particular track and the direction they are heading. In addition, the trains themselves are marked by signage that indicates their line.

    Some lines are express, meaning that they skip local stations to provide faster service. Wherever there is an express train, there is also a local train that makes all stops. Local and express lines often use different tracks, which are marked on platforms and trains. For example, the 2 and 3 are the express trains for the 7th Ave Line between 96th St and Chambers St in Manhattan, while the 1 runs local alongside them.

  • During weekends and late nights, certain trains do not operate, many express trains make local stops, and some subway entrances are closed. Detailed information is available on the MTA website. Additionally, maintenance work is usually concentrated on weekends and overnight. Notices of maintenance are also posted at stations to avoid unpleasant surprises. Remember, if you do feel confused, ask for help. Be aware that construction-related service changes confuse many New Yorkers, so the best person to ask is a subway employee. The entire subway system is a massive, connected network, there will always be another way to get to your destination.

  • One free transfer is allowed during a two-hour window immediately following a paid fare from subway to local bus, local bus to subway, local bus to local bus (but not to any bus on the same route as the first), express bus to subway, express bus to local bus, express bus to express bus (but not to any bus on the same route as the first).

    You can transfer from subway to subway as often as you like provided that you do not exit the subway system by leaving through a turnstile or gate. Many subway connections are possible in this way, by using in-station connections between the various lines. Just remember that if you leave the subway and re-enter, you will be charged a second fare.

    Additionally, if you board a local bus and pay the $2.75 fare with a MetroCard, you can transfer to an express bus for the reduced price of $3.75 (instead of the standard $6.75 express bus fare).

  • Stand behind the yellow platform edge markings.

    Wait for passengers to exit before boarding.

    Hold onto handrails or poles while the train is in motion.

    Keep personal belongings secure and be cautious of pickpockets.

Buses

Bus lines are identified by letters followed by numbers. The letters indicate the borough in which the line mostly operates (M=Manhattan; Bx=Bronx; B=Brooklyn; Q=Queens; S=Staten Island). Collectively, the letters and numbers make up the route (examples: M31, Bx9, M15). Signage at each bus stop indicates which buses stop there. Signage on the front of each bus indicates the route and destination of the bus. maps for each borough.

  • When boarding a bus with a MetroCard, insert the card vertically, with the pinhole down, the black stripe to the right, and the word "MetroCard" facing towards you, into the card slot at the top of the fare box next to the driver. You should be able to read the word "MetroCard" from bottom to top when inserting the card in this manner. The fare box will swallow the card, read it, and return it to you.

    Bus fare-boxes only accept nickels, dimes and quarters (no bills). As a safety precaution, drivers do not handle money. Change is not given, so exact fares must be paid. If you pay with coins and require a free transfer, you will have to ask the driver for one after you have paid.

  • Express buses travel between Manhattan and the outer boroughs, usually to areas where the subway doesn't operate (such as eastern Queens, the eastern Bronx, southeast Brooklyn, and Staten Island). They cost $6 but offer comfortable cloth seats and are less crowded than the subway and local buses. Most Express buses are identified with either "X" (X1, X2, X63, X68) or by the Borough they connect to Manhattan. So Expresses buses to and from the Bronx would be labeled BxM (BxM11, BxM18), to and from Brooklyn would be labeled BM (BM1, BM2), to and from Queens QM (QM1,QM2), and to and from Staten Island SIM (SIM1, SIM2). Keep in mind that several Brooklyn & Queens routes are also labeled with an "X" (the X27/37 and X28/38 go to Brooklyn, while the X63/64/68 go to Queens).

  • Select Bus Service also makes limited stops like the Limited buses described above, and costs the standard $2.75 fare. They appear on the Bx6, Bx12, & Bx41 in the Bronx, B44, B46, & B82 in Brooklyn, and M15, M23, M34 and M34A, M60, M79, & M86 in Manhattan, Q44, Q52, Q53, & Q70 LaGuardia Link in Queens, and S79 in Staten Island.

    They can be identified by front blinking blue design on the front of the bus. However, these buses operate on a very different payment system. To board these +SBS+ buses, fares must be paid before boarding by using machines on the sidewalk near a special +SBS+ bus stop which is typically quite close to the local bus stop. Follow the instructions at the machine to pay. Once the fare has been paid, a receipt will be printed; take it and keep it with you. Once the bus arrives, you can enter through any door, but remember if you paid with cash to use the front door if you will need to ask the driver for a transfer. Fare inspectors will randomly check for your fare receipt as proof of payment; show it to them if they ask.

    If you don't have a valid receipt, you will be fined $100 or more so it is wise to always pay the fare. However, if you cannot buy the ticket successfully, such as due to a malfunctioning machine, note the machine number and report the problem to the bus driver near the front door at once. If the +SBS+ skips your stop, wait at the local bus stop for a local bus which will arrive soon.

Taxis/Yellow Cabs

NYC's iconic yellow taxis have been a symbol of the city for over a century, with the first gasoline-powered taxi hitting the streets in 1907. Navigating NYC by taxi provides a convenient and efficient way to traverse the city, offering comfort and flexibility while enjoying the urban rhythm of the Big Apple 24/7.

  • Stand on the curb and raise your hand to signal an available taxi. Look for the taxi's rooftop light: if it's lit, the taxi is available; if it's off, the taxi is occupied.

  • The initial metered fare is $2.50. Additional charges apply based on time and distance. The meter increases as the taxi moves or is idling. There's also a surcharge for trips to/from JFK and LaGuardia airports. A trip between JFK Airport and Manhattan is currently a flat fare of $52.50.

    There is a night surcharge 8PM-6AM of $0.50 and a rush hour surcharge of $1 from M-F 4PM-8PM. In addition, as in the rest of the United States, tipping your taxi driver is expected in New York. It's common to tip around 15-20% of the fare.

    For all cabs, you must pay tolls for bridges, tunnels, and highways. Only pay the toll shown on the meter. Be careful of being overcharged by drivers for toll crossings—on bridges and tunnels (like the Queens-Midtown Tunnel or Triboro Bridge) rates are not posted in plain view. So, a crossing that actually cost the cab driver $5 is easily passed onto the unsuspecting passenger as a $10 charge. Outside the city, other than flat fare destinations and Newark Airport, meter rates are doubled (when going to Westchester or Nassau County).

    Taxis accept cash or credit/debit cards.

  • Use licensed taxis with a TLC (Taxi and Limousine Commission) medallion on the vehicle. Sit in the back seat for safety and privacy.

    Note the driver's name and ID number displayed inside the taxi.

    Be wary of unlicensed cars (known derisively as "gypsy cabs") cruising for passengers, especially near the airports. While drivers may claim to offer you a cheaper rate than an actual taxi, your chances of actually getting this rate (not to mention getting to your destination safely and quickly) are less. If you are in doubt, ask an airport staffer for help finding a cab or cabstand. Major airports have taxi information cards for passengers.

  • Avoid taxis during rush hours, as traffic can significantly affect travel time. Finding an available yellow cab can also be difficult during the "shift change" times. Cab drivers work 12-hour shifts, usually 5 PM-5 AM or 5 AM-5 PM. As a result, cabs are scarce 4 PM-5 PM, and 4 AM-5 AM. If you need to get to the airport during these times, calling a car service is a good idea.

NYC taxis MUST take you to any destination within the five boroughs. Yellow cab drivers often will not want to go to the outer boroughs (since it is hard to find fares there and they often have to return to Manhattan without one) but they are required to take you by law. If a driver refuses, you can call 311. It serves as a central hub for inquiries, complaints, and requests related to various city departments and services.

Local Voices

Get to know some of our locals in NYC.

Luggage Storage

Luggage storage services in NYC offer a convenient solution for travelers looking to lighten their load and make the most of their time in the city. Whether you're arriving early, departing late, or simply want to explore unencumbered, these services provide a safe and reliable way to store your belongings. With various locations strategically situated across the city, you can easily drop off your bags and enjoy your adventures without the hassle of lugging around heavy suitcases.

Note that, due to security concerns, there are very few left luggage, storage lockers, or coat check services at any New York train station. This includes Penn Station and Grand Central Terminal; however, the Amtrak checked luggage point at Penn Station is still operating, but only for ticketed passengers.

There are left luggage services in the Arrivals area of Terminals 1 and 4 at JFK Airport. The left luggage office in Terminal 4 is open 24 hours. There is also luggage storage at Building 4 of JFK, which will require a photo ID.

  • Look for local luggage storage shops or facilities near popular tourist areas and transportation hubs. Prices typically range from $5 to $15 per bag for a few hours. Examples include Schwartz Luggage Storage and Luggage Keeper.

  • Mobile apps offer on-demand luggage storage solutions, connecting you with local shops, hotels, or businesses that provide secure storage. Prices vary based on location and duration.

    Examples of popular storage app companies include:

    Vertoe: Prices start at around $5.95 per bag for up to 24 hours.

    Bounce: Prices start at $6 per bag for up to 24 hours.

    Stasher: Prices start at $6 per bag for up to 24 hours.

  • If you're staying at a hotel, they might offer luggage storage for guests before check-in or after check-out. Some hotels may even offer this service to non-guests for a fee.

Consular Support in NYC

  • Please Note

    embassy and consulate information here may be incomplete and subject to change, so always use official and up-to-date sources.

  • A

    Andorra,
    Two United Nations Plaza, 27F,
    ☎ +1 212 750-8064/5 (fax: +1 212 750 6630)

    Argentina,
    12 W 56 St (btwn 5th and 6th Aves),
    ☎ +1 212 603-0400 (fax: +1 212 541 7746)

    Australia,
    150 E 42nd St 34F,
    ☎ +1-212 351-6500 (fax: +1 212 351 6501)

    Austria,
    31 E 69th St,
    ☎ +1 212 933 5140

  • B

    Belgium,
    1065 Avenue of the Americas, 22F,
    ☎ +1-212-586-5110 (fax: +1-212-582-9657)

    Brazil,
    1185 Avenue of the Americas, 21F,
    ☎ +1 917-777-7777 (fax: +1 212-827-0225)

  • C

    Canada,
    1251 Avenue of the Americas,
    ☎ +1 212 596 1628

    China,
    520 12th Ave,
    ☎ +1 212 244 9456

    Colombia,
    10 E 46th St
    ☎ +1 212 798 9000

  • D

    Denmark,
    One Dag Hammarskjold Plaza,
    885 Second Ave, 18F,
    ☎ +1-212-223-4545

    Dominican Republic,
    1501 Broadway, Floor 4R,
    ☎ +1 212 768 2480

  • E

    Egypt,
    1110 Second Ave,
    ☎ +1 212 759 7120

  • F

    France,
    934 Fifth Ave,
    ☎ +1 212 606 3600

  • G

    Germany,
    871 United Nations Plaza,
    ☎ +1 212 610 9700

    Greece,
    69 E 79th St,
    ☎ +1 212 988 5500

    Guatemala,
    276 Park Ave S, 2F,
    ☎ +1 212 686 3837

    Grenada,
    800 Second Avenue, Suite 400k,
    ☎ +1 212 599 0301

  • H

    Hong Kong (Economic and Trade Office), 115 E 54th St,
    ☎ +1 212 752 3320

  • I

    India,
    3 E 64th St,
    ☎ +1 212 774 0600

    Indonesia,
    5 E 68th St,
    ☎ +1 212 879 0600

    Ireland,
    345 Park Ave, 17F,
    ☎ +1 212 319 2555

    Israel,
    800 2nd Ave,
    ☎ + 1 212 499 5300

    Italy,
    690 Park Ave,
    ☎ +1 212 737 9100

  • J

    Japan,
    299 Park Ave, 18F,
    ☎ +1 212 371 8222

  • K

    Kenya,
    866 UN Plaza, Ste 4016,
    ☎ +1 212 421 4741

  • L

  • M

    Mexico,
    27 E 39th St,
    ☎ +1-212-217-6400

  • N

    Netherlands,
    666 Third Avenue, 19th Floor,
    ☎ (+1) 646 557 22 00

    Norway,
    825 Third Avenue, 38th floor,
    ☎ +1-646-430-7500

  • O

  • P

    Philippines,
    556 5th Ave,
    ☎ +1-212-764-1330

    Portugal,
    630 Fifth Ave, Ste 801,
    ☎ +1 212-765-2980

  • Q

  • R

  • S

    South Africa,
    333 E 38th St,
    ☎ +1-212-213-4880

    Spain,
    150 E 58th St, 30-31F,
    ☎ +1-212-355-4080

    Switzerland,
    633 Third Ave, 30F,
    ☎ +1-212-599-5700

  • T

    Taiwan (Taipei Economic and Cultural Office),
    1 E 42nd St, 4F,
    ☎ +1 212 486-0088

    Turkey,
    821 United Nations Plaza,
    ☎ +1-646-430-6560

  • U

    United Kingdom,
    845 Third Ave,
    ☎ +1-212-745-0200

  • V

    Venezuela,
    7 East 51th Street,
    ☎ +1-212-826-1660

  • Y

  • Z

Credit

Some of the content on our page uses text or images not produced by us. We would like to give credit to the following: MTA, Wikitravel, (Photo Credit: Julian Vinci, Taylor Heery, Lerone Pieters, Jorge Flores, Nick Fewings, Denys Nevozhai, Patrick Robert Doyle, M. Cooper). To become a contributor on this page shoot us an email.

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